I bought 3 tickets stating "Premium Crystal" for £215 tickets each for Chelsea's game Paying £678 in total. As a result I got 3 tickets worth £51each, which is more than 4 times cheaper that I got.
I spoke with customer support on the phone and he said some b**** that it is fine. It isn't. Very unpleasant experience and I won't leave them if I don't get a refund!