Bushra R.

I usually do online shopping from different brands.
So I tried sports direct for the 1st time, and I was surprised by their online charging and return policy, it made me very upset.
It's was a shock that among so many brands who are doing so good with their online orders and return policies, how this brand has survived till this day.

1. Whether you order at home or at store, the charges are same,5 pounds, who will be fool to order it at store and not home if same charges?
2. So I got fooled and I ordered at store, because with store delivery the option of 5 pound voucher was coming, so I thought yes I ll save 5 pounds.
3. However, in this option they didn't say 5 pounds voucher if u spend 100 pounds. So this 2nd piece of info wasn't in that option.
4. So, they hide this information from you on final click at selection home vs store option. Or else who will not opt for comfort of home if store delivery also charges same.
5. When you go to store to return, they refuse, saying return yourself.
6. If you then return yourself you ll pay 5 pounds again.

It was important to write this review, to help others not to go through this painful experience and never do online shopping from sports direct. Yes, may be you can do store shopping