I ordered a humidifier and within hours I tried to cancel it and was told the order was processed. I had googled top picks for humidifiers in Canada 2024 and their site came up. Turned out to be US site. I contracted them again telling them I did not want it and was told I have to accept the order, if I refused it I mostly wouldn't get a refund. When they sent a message that the order had shipped I questioned why they couldn't cancel the order It took 4 days to process. I accept it and was shock to see how cheaply made it was. It cost me over $70 for something that I found out after sells on Amazon Canada for $29. I wrote for the address and return authorization number but was offered 20% off. When I refused the discount and asked again for the return information they stopped communicating with me. Making it impossible to return it. The offer 30 Day guaranteed on their website, no hassle.
DO NOT DEAL WITH THIS COMPANY, PRODUCT IS CHEAP SERVICE IS HORRIBLE!