Until recently, I have been ordering from BA for years for all my small business needs, and there has never been a problem with receiving my order in a timely fashion, until now! I ordered the same items as usual and here it is almost 2 weeks later, my purchase hasn't even been shipped. I called Customer Service and they were rude as hell! Even asked to speak with a manager, was put on hold for a long time and then the manger was rude as well. I cancelled my order and tried to reorder, 4 days later my items are still not shipped! I am soo sick of this! Being a small business, I depend on dependability, and they have let me down twice now! Not sticking around for more of the BS. Im done!