I asked and paid for a box for my item and instead of putting my item in a box they slapped cardboard on top and on the bottom, wrapped it with tape and called it day. Offered zero protection and my item arrived crushed. Would not recommend. I emailIed them photos of the boxing job they did, the response was dismissive totally ignoring my concerns. Maybe I expect my boxes to have sides and that's unreasonable. So I'll post the pics here and others can decide for themselves.
1) I did an research and your package arrived wrapper in paper bag with some bubble hanging around so called “unpacked professionally”
2) Your paid AUD 154.00 + 9.00 double box = AUD 154.00 for AusPost Courier (5 to 18 business days with tracking)
Service and your package was shipped with fedex tracking which cost is lot more you’re your paid price
https://www.fedex.com/fedextrack/html/index.html?tracknumbers=775724733196
Summary: your paper bag was put into a box under “double box” and service was provided better than what you had paid.
I understand your loss, and this is because of improper packing provided by the ebay seller in first place for which I would talk to ebay seller and get your issues resolved
If you had any doubt, you should have contact us via multiple options as provide https://www.ausff.com.au/contact-us/
Thank you for your time