I wish I could give 0 stars. I used to order from them a lot because they have the Seda conditioner that my entire family uses, but that is no longer. They have the worst customer service of any company I have purchased from. There was an issue with the delivery of my order for the first time ever and their people were incredibly unhelpful. They gave UPS some bogus phone number that does not and has never belonged to me, never followed up with me and when I contacted them, they told me the case was closed because UPS could not get in touch with. I asked for their number so I can contact them and try to see where the problem was and how we could resolve it and they sent a one liner email to contact UPS. Doing business with them is not worth it.