Typically, companies try and create the best user experiences possible to get their users to come back- That is not at all one of their priorities. Their website is basically down 24/7, and in the few times it is up it looks like a fiverr kid made it in 10 minutes. No wonder it runs on a potato. Haven't been scammed yet, but I can't use my card anyway...
Tip for consumers: Check to make sure the card hasn't been tampered with before buying