Caillou L.

I contacted their live customer support chat, and sent my concern (I couldn't view all of my items that were in my wish list / favourites, aka the wigs that I "hearted"). And they take so long to respond, so far they haven't, and I thought the customer support persons name and profile picture looked a bit fishy. So, as I'm siting here bored and waiting for a reply, I decide the look up their name, "Sarah Pearson". Nothing significant comes up, really. So I decide to reverse image search their unusual looking photo. Many results showed up from that one. Low and behold, their photo was just a stock image! A PREGNANT one, at that!
Lmao!
All in all though, they didn't even end up responding; so not a great first impression.
Clearly, their customer service is shady.
So, I'd imagine their site must be, too.
Be careful, people!