caitlin n.

What a joke of a company they have overcharged me $32 at this point they will charge multiple times for the same book, then send random photos in books that I never even selected. They do not answer emails or messages you have to publically blast them on Facebook. I had to actually cancel my credit card because they wouldn't stop charging it when I wasnt even ordering anything and then they have the audacity to say it's my bank sorry my bank doesnt just randomly charge "groovebook" charges and you can ask to cancel your membership over and over you will be ignored and even if they say yeah we cancelled it they still charge your card. Also had more than one book "lost in transit" the last conversation I had (on a a public Facebook photo on their page otherwise they dont respond) they aspired me I had a free one and I have still not gotten it. This was over a month ago. Have been dealing with these issues since January. I have attached images of my ignored emails, them over charging my card and them saying I have a free book when I never got it. Or if I did they picked the photos for me (which they seem to like to do) because the photos I had ordered from the free book were from my little brothers funeral and celebration of life. I cant believe these people are even in business at all.

So it's cute stuff and generally good quality, but they need more sizes. No 38A, girls with small ribcage and large cups think it's hard to find sizes? Ha, try being a 38A or even 36A. There are many websites dedicated to large cups but nothing for smaller cups large ribcages. The 36As sell out so fast it's incredible. Unless you plan on buying it when its brand new and full price you arent getting it. I am sure larger busted women also feel more sizes would be great. And more stock of sizes like 36A that are constantly selling out.

I order online all the time. Took them 4 days to process the order and its been two weeks and I still don't have it. Victoria secret, American eagle, even stuff from china ships faster. As far as the lingerie goes its ok its not the best quality. So unless its on sale not really worth it. And they completely false advertise with free returns they charge a restocking fee, charging a restocking fee is not free returns people. Free means it costs you nothing. $0. Not $5.95.