Callie B.

I ordered a bathing suit top, bottom, and a tank top from a big aerie sale almost a month ago. I end up receiving a t-shirt, a tank top, and a pack of socks that was supposed to be delivered to a girl in IN. I call and a girl told me she would send me a return label for those items. After waiting 10 days for the label, I called again to talk to another lady who continued to send me the label and tells me she will give me the $35 refund and I will have to reorder. (major inconvenience because now I won't have this bathing suit for my beach trip in 2 weeks) I call again when I realize the $35 won't even pay for the exact three items I ordered in the first place. The employee tells me that only one of my items is still in stock and the others probably won't be in stock for 2-4 weeks but he has no way of knowing when things will be restocked. I am not put on a list to receive these items when they are restocked, I have to watch for myself for them to be restocked, and wait for 20+ minutes to order my things at the discounted price I had originally ordered the items at. Very disappointed because I am always impressed with aerie's in-store service and quality...