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I drove out to Kelowna to get some rare earth magnets only to be told my mask wasn't medical and had to leave, worst customer service I've dealt with in a very long time.
Tip for consumers:
Don’t use it , just order else where , they stick their noses in the air when you ask for a refund , shipping is horrible and they are the most incompetent people I’ve ever dealt with , all they could talk about was my mask when I was asking them about what I needed . Do not use lee valley
Products used:
I tried to buy some magnets from them only to be told that my “non medical “ mask was not good enough to be in their store . I was wearing a mask how many more mask do they want me to put on my face
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If you like waiting for things be a great place to order from. Did not arrive as promised and was...
I have bought many products from Lee Valley and I have never been disappointed in their quality...
