Horrible service absolutely horrible I ordered a makeup brush set its been almost a month not even a tracking number I am trying to get a refund but they keep ignoring my emails I don't even want the brushes anymore I just want my money back so I can purchase brushes from a reputable company! Nothing but a bunch of scammers at epacificmall I have stil
L yet to get a refund and will be posting negative comments on their social pages to warn other sellers. DO NOT BUY FROM THEM! THEY DON'T EVEN DESERVE THE ONE STAR I WISH I COULD GIVE NEGATIVE STAR'S.
Hello,
Hope to find you well and thank you for contacting us. We tried to look up your order but it looks like we need further information.
Please provide the following information to info@epacificmall.com and we will promptly complete your request:
When you provide the voucher number please make sure it is accurate, sometimes there is a confusion between letter I and number 1, number 0 and letter O etc... Please ensure it is accurate!
Name:
Voucher Code:
Item:
Deal Company:
Full shipping address:
Email:
Phone number:
Date of purchase:
Please do not hesitate to contact me if you have any questions.
Have a great day!
Thank You
Samantha S.