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Cara D.

Contributor Level

Total Points
82

1 Review by Cara

  • Vinted

1/8/24

I've been with Vinted for 9 years and watching it go down hill so fast is scary. They have zero customer service and run off overactive bots. The few staff they do have just use generic responses every time which rarely answer questions you've asked. When things go right, it's great, when things go bad it's a nightmare. I wish the CEO would look into this glaringly obvious issue but whilst money is being made they couldn't care a less until it's too late. Seriously, just be careful everyone, you will lose money at some point on there. Picture attached of someone asking why their account was randomly blocked after listing a plain t-shirt….

Tip for consumers:
Just wish they would hire customer service reps instead of bots…

Products used:
Clothing items

Cara Has Earned 2 Votes

Cara D.'s review of Vinted earned 2 Very Helpful votes

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