I ordered white beeswax. Spent over $65 on shipping and customs on a $55 product. When it arrived it had the most foul smell ever! I immediately reached out to the company only to be told that I will have to pay to ship back ($65) for a partial refund! Doesn't make sense. Then I email them again they ask for the lot # so they can look into it, get a partial refund without sending back and guess what? They say its fine. I have to throw out the product that in the end cost me over $100. What a waste...