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They will create a shipping label so they can consider your order "processed" and collect the money, but won't ship it. 20 days after saying my order had shipped, it was still sitting in their warehouse "waiting on carrier to pick up", and good luck getting their customer service to help you. They will get rude with you and tell you they can't do anything until your order doesn't show up after 20 days. I actually had to dispute the charge with my credit card company to get my money back. NEVER AGAIN! Save yourself the headache and shop elsewhere!
Tip for consumers:
The biggest tip I can give you is to shop elsewhere. Brylane Home, Beauty Brands, and the rest of their companies are a bunch of crooks and lyars.
Products used:
I wasn't able to use any of their products, because they never shipped them.
Caren L.'s review of BrylaneHome earned 2 Very Helpful votes
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