On 7/28/21 IBERIA canceled my trip to Argentina (reservation code: KQW6MI / N8JNS) for the second time. Until today, 10/17/21, I have not received a refund of the amount paid for the tickets (€2,665.05). Unfortunately, the purchase was made through Booking.com. After tirelessly waiting on the phone without ever getting a true answer I feel disappointed, not only have I not been able to visit my brother who was in coma, but I have lost my vacation period hoping to recover the amount of my savings to be able to travel and provide moral support to my family.
Order 40-*******. Booking reference: BOWPNY