I sent many orders to their location in Brooklyn to be packed and shipped to St Vincent & the Grenadines. I sent Glenn Hutchinson $ on VENMO for payment for packing and shipping. He contacted me on the 14 of December and said they were sending my barrels & if I wanted them to go to a port in Kingstown it was an extra $25 US/ Barrel. I said no, Campden Park is fine, I would not pay the extra $25/ barrel. I called and texted and called and texted and got nothing.
On December 22 I got a call from some guy who was profusely apologizing and horribly trying to explain that they were overwhelmed and that our stuff may or may not make it for xmas. I told him I just wanted the shipping details because I was told it was already shipped. He said that he didn't know that info he was just hired to call people back if they wanted their items picked up as they wouldnt arrive by xmas.
Since that day (over a month) I have had 3-4 people calling in 2 different countries, still NOTHING no answer except one day some guy said hes just security and to call back the next day.
This is HORRIFFIC! We had not only items for family but also donations for those affected by the volcanic eruption earlier in 2021.
DO NOT TRUST THIS COMPANY!