Ko and Daily is located in China. They do not pay return shipping. I bought 4 dresses 2 of which were defective. They would not replace or pay return postage for clothing that was made poorly/defective. Also all the fabric was cheap man-made fibers. Buyer beware!
Hello Madam, We are so sorry for this, Could you please offer us the email you placed order? So we can solve the problems for you. Or you can contact us on special@koandaily.com This is email is for VIP customer, we will solve the problems until you satisfied.