Carl H.

A sure fire way to get something delivered is to grumble about it online and *poof* it shows up in the mail box.
Here's my modified review: I had ordered from CanadaVet last year without any problems. Also ordered from a different company last year and had to get Visa to refund my money after the company failed to ship. (See my other reviews).
Ordered again this year on 31 March. After waiting a reasonable amount of time I emailed CanadaVet and they tell me my order was shipped on 3 April, airmail from Canada (I'm assuming) to Wisconsin. It's now 22 April and nothing has made it to my mail box. My reply was, if the order doesn't get delivered by 3 May, my next email would be to Visa.
Of course, the package arrived today. Came from a little known territory of Canada called Auckland, NZ.
The Heartgard is dated 2018 so not expired but I would have appreciated knowing that I was dealing with a New Zealand company. Not that there's anything particularly wrong with that other that it takes longer to ship from the other side of the world.

Last year I got stung by another mail order pet care supply website so I was a bit skeptical about trying it again.
I ordered Frontline Plus from PetCareSupplies.com on March 31st and received it on April 8th. Price was reasonable and shipping was free. Expiration date on the Frontline Plus is January 2018.

I have PetCareSupplies.com bookmarked and plan on purchasing from them in the future.

I have purchased a few things from Cellular Outfitters and am pleased with their prices, quality and shipping. Recently one of my orders was supposed to have a coupon code automatically applied but it didn't work. When I called their customer service dept, Carlo straightened it all out and refunded the difference. I'd recommend Cellular Outfitters to anyone looking for reasonably priced cell phone accessories.

Placed my order on April14,2015. The confirmation the sent showed that was when the order was received but it wasn't read until April 21. Claimed to have shipped the order on April 28 but, as anyone knows that has purchased by mail order inthe past, "shipped" means We Created a Label. It's now June and no sign of my shipment. Had to go out and buy flea and tick preventative as it's getting to be that season and still no package from Vidals pets. Have dealt with them previously without any problem. Never again. I hope I can come back here and append some good news to this review but not holding my breath...
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June 8th
Vidalspets.com just emailed me. Wanted to verify the address and asked if I would prefer a re-shipment or a refund. I opted for the refund because I can't wait another month and start the whole process over again. Hopefully, more to come...
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June 15
Hello
Thank you for your reply.
We will arrange to issue refund in the next 1 to 2 Business Days.
Kind Regards
www.vidalspets.com

Hopefully, more to come...
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June 24
Still waiting, no action as promised. Just finished filing a claim with Visa, maybe there will be some action now although not holding my breath._____________________________________
June 25
Well, whaddya know. One day after filing a complaint with Visa, I see I have a refund from Vidals Pets. Should have done this sooner._____________________________________
Conclusion:
I have purchased from Vidals pets in the past without any problem. This experience, however, has cancelled any faith I have in this company. Read the reviews before sending your money. I wish I would have.