Ordered from here twice (2nd time by accidnent). They operate out of the UNITED STATES apparently. 1st order was supposed to ship free with 5-7 days del time. After 2 weeks and no email responses besides the original order confirmation, I finally got through on the phone. When I asked about my order they said it was backordered and needed to be filled direct through the manufacturer, but that it was shipped and I should receive them soon. I waited another week no responses so filed with Paypal. 3 days later they contacted me with shipping information from Canada. When I tracked it they didn't even process the order until the Paypal dispute. Eventually got my lenses took over a month. Then my wife ordered contacts from them because they were the lowest price. Supposed to arrive in 5-7 days. After 2 weeks she asked me to follow up. I couldn't believe we made the same mistake of ordering from these scammers again. I filed my claim with Paypal today so I guess they may anger my emails in the nest couple of days. STAY AWAY - THESE ARE SCAMMER RATS! AND GOD HELP YOU IF YOU GAVE YOUR CC INFO - ID CANCEL THAT CARD IMMEDIATELY