I ordered customized megaphones and they sent me vinyl stickers and no megaphones. Tried to contact the rep and she said no you only ordered the decals. I've been waiting for two months for them to come. Follow up*** After being ignored through several emails I was able to get ahold of Heather who actually listened to me! She is amazing and is the only reason why I would ever shop here again. She understood my frustrations and that I thought I was ordering megaphones and decals-hopefully they fix this on their site. She made things right and listened to what I had to say.