Carl R.

I have (will be HAD) been with Ameritrade for over 20 years (before the "TD" was added) and they had been a pretty good organization but the last couple years they have gotten so bad that I had to move both my regular and retirement accounts out to do MANY multiple different stories from their representatives, then they try to hide behind excuses why they disseminated the wrong information or tried to say I misread their responses, only to be called on the carpet for having it happen SEVERAL times, one time costing me a couple thousand dollars in incorrect info. Regarding converting an account. When they were "caught" with the mistakes after trying to deny them, I got a simple "sorry" but we can't make it up to you in any way. What a waste of 24 YEARS! There too many better options out there that will actually TRY to give you correct information in helping you invest