I bought this ebike arfter loosing my driving license du to a heart condition which the shop was aware of. It broke down multiple times I took the bike back and they just left in in the shop for 3 weeks to make it look like they was fixing it but they wasn't I rang them and they just gave me the run around in the end I had no choice but to give up du to ill health this problem was causing me the manager Wayne did not help either. Please don't waste your time and money with this company its just not worth it