Thumbnail of user carmalw

Carmal E.

1
Level 1 Contributor

Contributor Level

Total Points
160

About Me

I own a store www.boujeeboutique.store and I love to shop. I believe in fast service at an affordable price. If I have these qualities I expect other businesses to have them too. Customer service is everything! I hate to judge……when I write a review…. Yet…. I don’t want others to waist their hard earned money and time. Thank you for stopping by. Boujee Boutique

How I Can Help

I am a Cosmetologist over 25 years and a Business Owner.

2 Reviews by Carmal

  • Fashionline

4/14/22

I will NEVER purchase from this website again…. The first order was awful…. The dress was cheap and definitely didn't look like what the model had on. My 2nd order NEVER CAME! I ordered it like almost 2 months ago! I tried to contact them and they never got back to me! I went onto there website to see if I could get a tracking number and it said …. I no longer have an account with them. I learned my lesson.

Tip for consumers:
DONT ORDER FROM THEM!!

Products used:
A dress that was not like the picture and shipping is terrible over 30 days! I still haven’t received my 2nd order!!! They won’t email me….they are ignoring my emails.

Service
Value
Shipping
Returns
Quality
  • Dear-Lover

4/4/22
• Updated review

I came back to change my review on DearLover. They eventually got a hold of me. They told me that the reason why they didn't send my out of stock items was because they were going to send them when they had them in. I was upset that they even sold them to me knowing they didn't have them. I explain to them that they should let their customers know that they are not in stock. They did issue me a refund. So I have to say that I am happy I heard from them and I am getting a refund. But I'm still not happy that my time was wasted. I am a business owner and I rely on my inventory. So 3 stars is my new review…. I love the Jeans I purchased the shoes were not what I expected. The ring set was super cute. So 3 star's for Dear Lover.

Tip for consumers:
Buy one item of each and if you like them ….go back and purchase more….if they still have them in stock. Don’t pay extra for shipping…because it doesn’t come on time ….if they are not in stock.

Products used:
Pants ,tops, rings and shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user byronc11
Emily K. – Dear-Lover Rep

Thank you for taking the time to update your review and informing us about your experience. We sincerely apologize for any inconvenience caused by items being out of stock and for the miscommunication regarding their availability. We are grateful that we were able to rectify the issue through issuing a refund.

Your feedback is very important to us, and we will take steps towards better communication with customers about stock availability going forward. We're delighted that you enjoyed the jeans and found the ring set cute. Once again, thank you so much for your valuable feedback; we hope to be able to serve you better in the future.

I am not happy
3/31/22
Verified purchase
• Previous review

I ordered a bunch of items for my Boujee Boutique Store and paid extra for fast shipping. I was supposed to receive it within seven days. Eight days went by and still no package …. So I went on to check to see what was going on. I found out that the items I ordered were not shipped and when I called to speak with someone…. No one answered! I never received an email stating that these things were not shipped and left numerous messages and still haven't received anything from them. This is not a reputable company! I'm very very disappointed. {I hope I get a refund}

Tip for consumers:
I will not be ordering from this site in the future!

Products used:
I ordered a wide range of things and some things were not shipped …. I was not notified, nor have I received any notification that they weren’t …other than when I went to check my order. I tried to call them and they never answered or called me back ….I also left numerous emails and messages and still haven’t received any phone call or message.

Service
Value
Shipping
Returns
Quality

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Similar Reviewers on Sitejabber

Thumbnail of user kemk8
4/6/22

They have announced the store closed 3/22. I ordered in December no order or refund... Scam...

Thumbnail of user ninamoronesss
1/23/24

Como es posible que el envio salga tan caro🥴en verdad hay gente que compre con el precio tan alto...