Thumbnail of user carmenr403

Carmen R.

Contributor Level

Total Points
80

1 Review by Carmen

  • Peapod

11/7/21

That's it! I've given him more chances than they deserve!, Last time we sat and waited for 4 1/2 hours for our delivery!, After several calls we find out that someone cancel our order along with four other orders and nobody could give us an answer! Obviously that's why they got a 1.4 star rating should've been -1.4 they're so pathetic! This time they were two hours late of their delivery time they said between 11 AM and 1 PM Sunday the seventh so once again our daily routine has been interrupted by the pathetic service Peapod gives you! What's the census asking for special instructions like his duly noted come to the back door our kitchen is in the back of our house but no once again ring the doorbell and there's a bunch of bags sitting on the front porch, maybe they just can't read? I refused to pay $10 for a lousy delivery service and it's not the $10 they brag about their fantastic door to door delivery but I can't even get the right door multiple times late I just don't understand how they're still in business I'm better off just putting my order in and go pick it up curbside! Constantly misleading on their delivery time even with a three hour window they just still can't get it on time to us, you would think with the multiple complaints they would try to make their company better but instead they're just slipping away every order, it's a shame they cannot provide a good service of just simple delivery!, Maybe it's just me?! ‍‍ And I don't like when they break my cookies! Or the gashed cantaloupe which now has to either be eaten unripened or just thrown away again, well I hope my review is helped other people not waste their time and again I hope I'm not the only one complaining but from the other reviews obviously I'm not! So this is my formal goodbye to Peapod!

Tip for consumers:
All good!!

Products used:
Groceries

Service
Value
Shipping

Carmen hasn’t received any votes.

Carmen hasn’t received any thanks yous.

Carmen doesn’t have any fans yet.

Carmen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user dianeandlarryt
2/27/24

My husband, myself and daughter are sick. We ordered 3 times and we're no shows. They lied on us...

Thumbnail of user alejandra2galaxy
Armas B. reviewed Peapod
12/27/23

Even if specified in delivery hints. Driver delivers wherever the hell he feels like it and I had...