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I ordered a 2K+ diamond pendant from JTV on August 18,2023 and still have not received same. It was sent via USPS and supposedly was delivered today but to an agent for final delivery. It is now 6:15 pm and it has not been delivered. What kind of company sends such an expensive item through the US postal service. That is truly stupid and irresponsible. Do Not shop JTV.
Tip for consumers:
Dealing with this company has been a nightmare.
Products used:
14 carat gold and diamond [3.15 carats] pendant.
I was desperate to get some relief for my painful knee and so ordered a knee wrap from Trycompressa.com. The knee wrap is useless. With the wrap, a pair of unsolicited ear buds came as well as a roll on ointment for the knee. As I said, neither of these were solicited by me. I just checked my credit card and found a charge of $19.97 for a TV streaming service from Trycompressa that I never ordered. BEWARE OF THIS COMPANY. They are fraudulent and are scammers! They supposedly are cancelling the streaming and the fraudulent charge. We'll see if that happens. Meanwhile be advised NOT to use this company.
Tip for consumers:
Do Not use this site ever!!!
Products used:
Knee sleeve
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Hello Carol, we are so sorry to hear that you did not receive your order. We do understand your frustration, and we would like the opportunity to make this right for you. Please call us or contact us at 800-619-3000 or by email at customercare@jtv.com. We do respond back to emails, but it does take up to 24-48 hours for us to get back to you. Please provide an Order Number, or phone number associated with your account so that we can review this order for you. We would love the opportunity to demonstrate the great customer service that JTV is known for by helping to address your concerns with your package not arriving. Thank you.