Caroline R.

Air Bnb exist just to make money, once you're booked, you have no protection if the place is not what it said to be, they don't inspect these places, they don't work personally with owners. We stayed at three places, all filthy. I'm in london for cancer treatments and the place we got had mites and we all got infested, the landlord said it is our responsibility to keep things clean, how is that when we don't own the mice infested bed? This could cause my death to be honest. You are better off at a hotel where there is quality control. You get what you pay for, they're not exactly cheap anyway we just wanted a kitchen, a serviced apartment would be better, hard hard lesson learned. I would not recommend airbnb to my enemy. I won't even give airbnb one star, the worst company I know.