This website is a fraudulent company in so many ways. Not only did I purchase a dress for a sweet 16, it came almost a month later than expected. At this point, I could no longer even wear it for the event. Tried to return it (in perfect condition and never worn), the lady via email was demanding I just keep the dress since I wouldn't receive money on it and and wouldn't give me a direct answer regarding a refund. She was not professional and avoided my questions. She didn't even supply me with a return label with the correct address which is needed for the return. Basically, this website isn't a scam and if there isn't a phone number to contact just don't even bother. Never again!