I have emailed this company 4 times without any corosponce back from them. I purchased a dress Jan 31st and its February 21st and no tracking so far. Their website states 7 to 14 business days to receive merchandise. Would NOT recommend them to anyone. Will be contacting paypal for fraud. BEWARE COMSUMERS!
We are so sorry that you had a bad shopping experience on Pink Queen. Kindly note that our company were on holiday for Chinese New Year at that time. We informed our customers via email that during that time, the shipping service will not be available and may cause the shipping delay. We are so sorry for keeping you waiting for so long. Normally customers will receive our response within 1-2 business days, and 7 to 14 business days to receive merchandise.
Thank you again for your feedback, we will continually strive to improve the service we offer, and provide our customer with a better shopping experience.
Carol Has Earned 4 Votes
Carol M.'s review of Pink Queen earned 4 Very Helpful votes
Hi Carol,
We are so sorry that you had a bad shopping experience on Pink Queen. Kindly note that our company were on holiday for Chinese New Year at that time. We informed our customers via email that during that time, the shipping service will not be available and may cause the shipping delay. We are so sorry for keeping you waiting for so long. Normally customers will receive our response within 1-2 business days, and 7 to 14 business days to receive merchandise.
Thank you again for your feedback, we will continually strive to improve the service we offer, and provide our customer with a better shopping experience.