I wanted a pear shaped diamond but needed help to pick out as this is a difficult shape to pick a good one. I had been following Jonathan on his YouTube videos getting educated and when I realized he did a concierge service I contacted him. I told him what I wanted carat wise and my budget. The personal attention I got was outstanding. Jonathan has a great personality, responds quickly all the time, is.professional, kind, funny, patient and knowledgeable. I was a little hesitant to have him design the setting because I thought it would be difficult to do not in person. But he made it easy and painless. I sent him a couple inspiration pics and what I wanted in a setting. We corresponded over WhatsApp and he sent me pics of his designs every step of the way and we would make adjustments as needed. I now have the most sparkly pear in the most gorgeous setting. Thank you Jonathan for your expertise. It was a pleasure having you help me.