Carol W.

Like quite a lot of people I purchased tickets 40 minutes before show time only to discover that the tickets were assigned to the wrong theater. Tough to say whose fault that was. I tried to fix this immediately but the "chat line" was a 28 hour hold and with more than 2 hours hold time it took me 3 days to get throgh on the phone. It took them a week to respond to my email. Of course, no refund or exchange. When a person goes online to buy movie tickets, Fandango will pop up first in a search. Don't be lured in as you are likely to lose your money and never see the movie. Theaters like AMC allow customers to purchase online. Why lose your movie ticket money to some shady middleman thief?