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Carrie T.

1
Level 1 Contributor
Rockford, IL

Contributor Level

Total Points
340

3 Reviews by Carrie

  • Yourhomesolutions

6/26/23

I have been a customer of Pivitol Home Solutions (previously Nicor Home Solutions) for 18 years. The cleaning and maintenance plans have saved me a lot of stress and prolonged the life of my units. However, the agents are limited in their duties and supervisors don't seem to have time for resolving problems, such as a scheduled service no show. I had to persist, then dispatch was very friendly and helpful.

Tip for consumers:
Definitely worth it if your HVAC systems are older or not working efficiently. I would not pay the monthly fee for newer, efficient units, though

Products used:
I have had both the clean and check services and the maintenance plan on both my air conditioning system as well as my furnace/hot water systems.

  • Dental-designers

6/26/23

The health of my gums and teeth has improved as the result of Dr Hanson and his educational advice. He is not pushy, but will not sugar-coat the truth. I respect him for his professionalism

Tip for consumers:
One of the few professional dentists who is willing to work with state aid insurance

Products used:
Teeth cleaning/polish/flouride/sealant, deep gum cleaning, cavities filled, a crown replaced.

  • Yelp

6/25/23

I posted a review detailing the unprofessionalism and damage to my home by an HVAC company. The owner replied with lies and defamation towards me. I provided her with the facts and pictures, then my review was completely erased. I reposted my review, including the picture proof regarding CRS. Will Yelp protect this company again, or allow potential customers to be aware of my very real and legitimate experience?

Products used:
Yelp reviews

Service
Value
Quality

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