I have ordered hundreds of items from Joss and Main from Wayfair (their parent company) over the past few years and had very few issues. However, I recently bought a small flatpack table on sale for $110 that was subpar quality - I went to return it and they are asking $60 to return it, which is 55% of the cost of the table. They did not state this anywhere during the purchasing process. Support could have cared less. A shame from what used to be a good company.