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After purchasing and removing a logo from the database I found another company using the same one for the same business in the same country. Notified graphic springs who offered a free re-download or a professional design for $50 extra. Its been 2 weeks now with no reply or sign of what has been promised. Like many others I found the pricing indicated at purchase time confusing and ultimately misleading. You end up paying a lot more than you think you will. AVOID! Total scam artists
Tip for consumers:
Avoid it - plenty of free logo software out there
Products used:
Free software
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All I do is talk to a computer. I have asked for someone to email me back regarding the logo and...
I paid for a custom logo that was supposed to be ready in 24 hours for its first review, I sent...
Hi Carrie, I apologize for any issues you have experienced. We responded to your email and offered to make custom changes for free. Please be sure to check your spam folder as our reply might have ended up there. You can also contact us at info@graphicsprings.com. We respond within 24 hours with the exception of weekends and holidays. Thanks!