Casey J.

THE WORST RV EXPERIENCE EVER! Alliance RV's claims they are "Obsessed with the best RV ownership experience" with a motto or "Do the right thing". What a joke. We bought a brand new 2022 Alliance Valor with the top of the line Solar System. The Alliance Factory wired the system backwards and burnt wires in the ceiling of the 5th wheel. We dealt with NOTHING working in our RV on a 10 day Road-trip. The amount of damage to the electric in the 5th wheel is unknown and ongoing as the voltage through the system was 35 volts in a 12 volt system though all the circuit boards. The refrigerator was fried. The garage bed was stuck down, the CO2 was fried and beeped for hours until it was replaced by a technician we had to have come to our camp site in a national park. The TV fell off the wall in the main living area, I could go on and on. There was clearly NO QA on this trailer and our trip was ruined to say the least. We contracted Alliance to get them to take the trailer back and exchange for one that wasnt ruined but their negligence. Alliances response was take it to your local dealer and have it fixed. They didn't offer any compensation for the inconvenience we experienced or acknowledge the issues that will continue..