Casey T.

I bought some shoes on "Sale" they weren't labeled on the website as damaged as I wouldn't have bought since I have no use for damaged shoes. I paid $185 for a pair of shoes that came in a box with a bright orange sticker on top of the box that said "DAMAGED". The sides of the shoes were rubbed raw as if they'd been worn and the color came off of them. They're green so it's very clear where the damage is. They're unwearable. I have called every store, submitted requests for refund, or to send back and they either wont get back to me or they ignore me altogether. WILL NEVER purchase from them again unless of course it's at marshalls where all of their stuff ends up anyways for a fraction of the price. Also note, I have been working on this issue for 4 months to no avail.