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Cassandra A.

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1 Review by Cassandra

Zazzle

  • Zazzle

“Order still says in transit”
12/21/16

I placed my order on 12/7. It said it shipped on 12/12 and estimated delivery date was between 12/14 and 12/16. It is now 12/21 and still says in transit. This is a Christmas present but looks like it won't be here in time. I've tried to get a hold of customer service but they don't answer the phone number, just say to email them. This is horrible shipping and customer service. I will not order from Zazzle again.

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Thank you
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Zazzle S. – Zazzle Rep

Hello Cassandra,

I am so sorry to hear about the delay with your package. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I'll be reaching out to you directly via e-mail.

I look forward to assisting you further!

Thank you,
Christine

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