I've been trying to solve the problem of this software being so slow on my computer for over 8 months. Had computer geeks in my office, had everything checked from RAM, graphics card, software, Chrome issues...and many more. He patiently worked with me to narrow down the problems. There were quite a few from AVG Antivirus/driver updated to graphic updates and so much more. Now not only is my tax software working up-to-par but the computer as well. Now I am more than happy to renew this tax software this year (again) whereas before I didn't want to touch it even if it was free.