Cathy B.

I wanted to try this product... And with Free shipping it sounded like a good deal. Unfortunately after I ordered I reviewed the website for reviews and immediately decided to cancel my order. I called the numbers listed in their website. All 3 phone numbers were "not in service". I then emailed to advise them I wished to cancel and all they could tell me to do was to call the 1-800 number. That was disconnected. I was very distraught. I ordered the product because the advertisement I saw showed the lady from shark tank endorsing it.
The next day the mailman tried to deliver their product... I declined delivery.
I received another email from the company the next day again telling me to call the 800 number. So I tried again. The gentleman that answered told me that I had not followed the return policy. I did not call for an return number! He told me I would be charged $50.96 for the product I did not accept! After a very rude conversation with this gentleman I decided to call my bank. However this company (within 15 minute) had charged me $89.96! For a product returned! The agreement was to be charged $59.96 after trying product for 14 days! I have called my credit card company who had begun investigation. I have also contacted a lawyer. I was charged $80 96 for product I returned!
Please do not deal with these people. Very very dishonest... The phone lines were not in service for 3 days! I now have a fight on my hands. No product and I have been charged more than what was even agreed upon! Fortunately I have all my emails to this customer service Dept..