I went into Long and Mcquade in Sudbury yesterday with my son and all I have to say is we had the best costumer service from a young guy in there named Jordon, he was so helpful with everything, I honestly had the best costumer service ever from Jordon and I was very disappointed when I went to a different store and expected the same kind of treatment for costumer service and never received it, thanks Jordon for all your help, we will be back, Cathy and Tyler D