I order alot online. This is the absolute worst online shopping experience. The order was placed at the end of November and 2 of the 5 items arrived today. (Feb 28) I wouldn't have minded if I had received what I ordered. BUT, the sweater was a thin cotton not a cotton sweater and a size large when I ordered a size small. The dress was the right size but the embellishment on the collar was print screened! No texture at all. Probably a photo stolen off the web from another site that actually sells that dress. The fabric of the dress is so thin that it is see through. I would have to wear a body suite underneath! I believe they make to order and have someone with a picture in front of them trying to duplicate it. I have sent an e-mail demanding a refund for the items that have not even been sent but I am not hopeful. Please do NOT order from them - it is total crap!