Their search section sucks compared to Poshmark. Also, if you sell, you get much money. Took a month to get the bag and another month to hear back. They offered me to take an immediate lower payout, I tried to do so but the link sent me on a endless loop of bad links and no where to select take immediate payout. I'll stick with donation and Poshmark.
We appreciate hearing from you Cattleya and we apologize for the issues you've experienced. Were you in contact with our customer service team? Please reach out to us via email or the app if not - our team would love to provide further assistance. Thank you.