C C.

I am not a review writing woman. I also do NOT like that I am having to write a bad review on a small company... but they forced my hand. BodyFab.com is 1800Cinchers, but as far as I can tell from the BBB and other reviews of 1800Cinchers, they changed the name, but kept the terrible customer service and shady business practices.

First off, they have a really interesting way of sizing. I ordered, I received it. The SAME day that I received the package, I took the package to the post office to return it for an exchange, obviously unused. I had previously read a few horror stories about the dealings, so I decided to send it back certified.
To make a really long story short. I ordered from them March 3rd. I received it on March 8th. I sent it back March 8th. The first delivery was attempted on March 12th; there was a ridiculous code left by the mailman, so I ended up having to call the post office, turns out the business was just simply closed when he tried to deliver. I set another delivery time for morning. It was delivered and SIGNED for on March 14th. Today is May 15th... AND I STILL DO NOT HAVE WHAT I PAID FOR.

The crazy thing is that I looked on Amazon before I ordered, but I try to support small companies. This is one that you should NOT even bother trying to support, as they do not even send product nor is their customer service tolerable. I am skipping a TON of the in between crap, like them trying to absolve themselves of the responsibility of being upright business owners by having you jump through hoops. Did you fill out a return slip? What did it consist of? What did it say, if you filled it out?! WHAT KIND OF FOOLISHNESS is this? Yes, I filled out the pointless return slip that only provided me with useless information. I already had the same address that is on the slip that I had to include in the bag, AND it obviously didn't assist you in any way because you were ASKING me (and asking me) did I fill it out, as opposed to just pulling it up. Being badgered about what address did I send it to? Um, the address that YOU listed on the so called return form and the return slip that has to go in the bag. Once I fill out my slip and place it on the bag and place the return slip in the bag, why would I then commit your return address to memory? Well, we can't do anything if you can't tell me where you sent it. THIS ISN"T ELEMENTARY! I don't need to know it, and I don't need to jump through hoops to prove to you that I sent it to the right address. Once she found out that my package was certified (someone would have to sign for it), so I was just going to call the post office to track it down, she didn't like that. Which we were on the phone because I was trying to figure out why would the mailman write "undeliverable address" on the slip. "Oh, well, if that's the [someone has to sign for it] case, that may be the issue." So, when she said that I start thinking that maybe this isn't a place that has someone available to sign for packages but a P. O. Box or something. I asked, "do I need to have them take the signature requirement off", she said, "yes." I call the post office only to find out, the office was just simply closed. They guy tried to deliver it a 5:14 p.m. So, I rescheduled, and LEFT THE SIGNATURE REQUIREMENT ALONE. The next morning, he delivered it 11:30ish, and someone signed for it.

All in all, around the way con artist. Don't be like me. I saw the mixed reviews and thought a myriad of things, well... the ones who rated them highly were very pleased, it is a small business, there are just some people that you can't please, some people's expectations are just unreasonable... NO!:-l They are scammers. To top it off, they sent me 3 requests to review their product... I first have to have a product from you to review... thieves!

I ordered my cincher from Amazon, got it, wearing it and seeing results. NEVER AGAIN. DON'T DO IT. RUUUUUUNNNNN. USE A DIFFERENT COMPANY.