I run a dog walking business and just received a referral from Bark for a potential client. I paid £35 for the credits to see the customers details. When I called the woman did not want to engage a permanent dog walker at all! Bark were not a bit interested that time wasters use their platform and make no attempt to police this. Have asked for a refund. Save your self time and money!
* Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We're sorry to hear that you did not have success with us. however this is unfortunately the nature of an open lead generation platform such as ours.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We cannot provide monetary refunds for used credit packs as we cannot retrieve the marketing we have carried out for your business. We do have a general 1 in 5 conversion rate so we are confident that professionals will achieve a return on investment with us.
Please email us at team@bark.com and we'd be happy to help you make the most of our platform.
Hi there,
We're sorry to hear that you did not have success with us. however this is unfortunately the nature of an open lead generation platform such as ours.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We cannot provide monetary refunds for used credit packs as we cannot retrieve the marketing we have carried out for your business. We do have a general 1 in 5 conversion rate so we are confident that professionals will achieve a return on investment with us.
Please email us at team@bark.com and we'd be happy to help you make the most of our platform.
Kind regards,
The Bark Team