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C D.

1
Level 1 Contributor

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1 Review by C

  • Luxeport

1/7/22

I ordered leather shoes from them, what I got was cheap coated fabric shoes that gave off a strong petrochemical smell. They boast a 100% satisfaction guarantee but have no intention of honoring their claim. When I tried to get my money back they require returning the shoes to an address in China, rather than the domestic address (US) that they shipped from, saying they can't refund me because they have to pay for their overhead and labor. It wouldn't have been an issue if they'd sent me what I ordered. The cost of shipping exceeds the cost of the shoes. When I disputed the charge with my bank, they lied to the bank in their affidavit saying they sent exactly what I ordered. Do not shop from this site.

Tip for consumers:
Don't use this site.

Products used:
I am still in the process of seeking recompense for their false advertising.

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