Regiane C.

I have had my Wells Fargo account for over 8 years. Every day it is becoming more complicated to use their physical and online services. Today, March 6th, at 1:50 pm, they gave me a horrible telephone service. The woman who answered me was extremely rude and insular and hung up the phone before I finished answering the phone. It is a bank that only helps and serves customers with large accounts and companies. I'm going to cancel my account with them, they charge abusive fees, they don't work on the service, etc. Wells Fargo is actually being poorly managed and is no longer the bank it was in the past. I'm going to another bank that focuses on individual customers and not on big accounts or business people.