I have been threatened by someone on there who said they'd kill me. I've been sexually harassed on there and people write a lot about lucifer on there calling themselves Satan and people are always stalking you on it and you can make more than one account for the same person under a different name and once caught they delete the profile. This has been going for years. Of all the poets they claim to have on their site, you get no feedback they just rate your poem from 1-6 and barely anyone reads your writings.
Sorry you had a bad experience with a user. That poem is definitely disturbing but how could you tell it was meant "at" a particular person? We are a moderated site, so please let us know with example links if something like this happens ( it's VERY rare!) via the gear icon at the top right -> contact us. We don't do poem "ratings" with 1-6 so no sure what you mean by that. You can rate comments, though.