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Chantelle S.

Georgia

Contributor Level

Total Points
83

1 Review by Chantelle

  • CB Reptile

2/19/23

This place is awful! They sent me a sick lizard that suffered and wouldn't eat and then died. They didn't care about the animal. I had to spend money on vet bills, critical
Care to feed it by syringe, and antibiotics to rule out infection. Our little baby never had a Chance and finally passed away. This company only cares about the money. I contacted them and they said they only offer a 7 day health guarantee. You can't tell that fast, if something is wrong. This place deserves 0 stars! Major SCAM! Run as fast as you can!

Tip for consumers:
Do not purchase from these people! They send sick animals that die! On top of that they won’t give you your money back!!

Service
Value
Shipping
Returns
Quality
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Cb R. – CB Reptile Rep

Good morning, Chantelle, thank you for the review. As we had discussed in our emails, unfortunately, we can’t warranty our animals once out of our care, so 7 days is something we add on extra. In 15 years of business, it’s been something we’ve done. Leopard geckos don’t require UVA or UVB just proper temperature, humid 90-degree, etc. We can provide you with a one-time use 50% off coupon. I truly wish that we could resolve the issue further. Take care and reach out whenever!

Chantelle Has Earned 3 Votes

Chantelle S.'s review of CB Reptile earned 3 Very Helpful votes

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