I just ordered my floors yesterday and I'd like to specifically thank Jason, the customer service rep/sales person that assisted me with placing my order via telephone. Jason was extremely pleasant from the moment he took my call. He answered all of my questions and even asked me a few to ensure that we placed the correct order. What truly sold me is just before he finalized my orderhe wanted to double check what he called, "the good supply" to make sure there was actually enough stock to fill my order. Only after he confirmed the "good supply" did he place the order. On top of that, I had to call again today with a follow-up question and Jason talked me through their process and put me in direct contact with the specific person handling the next phase -- scheduling the shipping. My experience with FastFloors has been very good thus far. I will update my review after I receive my order. Thanks again for all of your help Jason!