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Booked an appointment online for a hitch install at 8 am. I was on tight schedule so I had to drive 1.5h to the nearest available location.
I arrive there and they are not aware of the appointement, and did not order the necessary parts for the install.
They managed to find the necessary parts online by chance. It has been 5 hours and my car is still waiting in the parking lot.
This is ridiculous and will take by buisness elsewhere.
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I had an horrible experience with U-Haul … From the time my reservation got changed to dealing...
